Shipping policy
Last updated: October 6, 2026
At Blendro, we are committed to providing a smooth and reliable shopping experience. This Shipping Policy outlines our order processing times, delivery estimates, tracking information, and important shipping conditions.
1. International Shipping
Blendro offers international shipping. Please note that customs processing and certain shipping delays are outside our control.
Tracking information will be provided as soon as it becomes available from the shipping carrier.
2. Estimated Shipping Times
The following are approximate shipping times and do not include weekends or public holidays:
| Destination | Estimated Shipping Time | Tracking |
| United States | 10–12 business days | Available |
| Rest of the World | 12–16 business days | Availability varies |
These estimates refer to shipping time after your order has been processed. Please review the processing time section below for additional details.
Actual delivery times may vary depending on the destination, carrier conditions, customs processing, and other circumstances beyond our control.
3. Delayed or Lost Packages
In rare circumstances, packages may take longer than the estimated delivery timeframe. Delays can occur due to carrier disruptions, customs processing, holiday demand, promotional periods, or other unexpected circumstances.
If your tracking information shows no updates for more than 30–60 business days, please contact our customer support team. We will review the shipment status and arrange for a replacement package to be shipped at no additional cost, where applicable.
We appreciate your patience and understanding while we work to resolve any shipping concerns.
4. Processing Time vs. Shipping Time
Processing time and shipping time are separate stages of the delivery process.
Processing Time: 1–2 Business Days
Orders generally require 1–2 business days to be fully processed. This includes checking, packing, forwarding the order to our logistics partners, and preparing it for dispatch.
Once your order has been processed, the shipping carrier will collect your package for delivery.
Shipping Time
Shipping time begins after your order has been processed and dispatched. The estimated shipping times listed above should be added to the processing time to determine the approximate total delivery timeframe.
Processing may occasionally take longer during holidays, promotions, or periods of high order volume. We will always do our best to process orders as efficiently as possible.
5. Order Cancellations
Orders may be canceled within 30 minutes of being placed.
After this 30-minute window, your order may have already entered processing, and we may be unable to cancel it.
If you wish to request a cancellation, please contact us as soon as possible:
Email: customerservice@Blendro.store.
Cancellation requests are not guaranteed once an order has entered processing.
6. Unclaimed or Undeliverable Orders
Blendro is not responsible for packages returned to us because they were refused, unclaimed, undeliverable, or addressed incorrectly.
If you notice an incorrect or incomplete shipping address in your order confirmation email, please contact us immediately with the corrected details.
Once an order has been processed, we may be unable to change the shipping address. Customers are responsible for providing complete and accurate shipping information at checkout.
7. Refunds for Damaged Products
We generally do not offer refunds for products that have been delivered as described and are not damaged or defective.
If your product arrives damaged or you believe there is an issue with your order, please contact our customer support team and provide:
- Your order number and customer information.
- Clear photos of the product showing the damage.
- Clear photos of the packaging.
- A brief description of the issue.
Our team will review the information provided and determine the appropriate resolution based on the circumstances of the claim.
8. Customs and Import Duties
Customers are responsible for any customs duties, import taxes, or other fees imposed by the destination country.
Customs charges vary depending on the destination. We recommend checking with your local customs authority regarding applicable fees before placing an international order.
In rare circumstances, customs authorities may delay the delivery of a package while it is being processed. Blendro is not responsible for delays caused by customs processing.
9. Separate Packages
In some instances, an order may arrive in multiple packages. This can happen for several reasons, including:
Certain items being on backorder.
Shipping weight restrictions imposed by the postal service or carrier.
Products being fulfilled from different warehouse locations.
We work with multiple warehouse locations to offer a wide selection of products at competitive prices.
If your order arrives in separate packages, please allow the expected shipping time for each package before contacting our support team.
10. Holiday Season Shipping
During October, November, and December, order volumes may increase significantly. As a result, processing and shipping times may occasionally take longer than expected.
We recommend placing orders early during the holiday season to allow additional time for fulfillment and delivery.
Carrier delays, customs processing, weather conditions, and other circumstances outside our control may also affect delivery times.
We value every Blendro customer and will continue working to process and deliver orders as efficiently as possible.
11. Contact Us
If you have questions about your order, shipping status, tracking information, or delivery, please contact our customer support team:
Email: customerservice@Blendro.store.
We appreciate your trust in Blendro and are committed to providing a reliable shopping experience.